Us, we are Brooklyn Queens Shredding. Let me explain…
Routinely, we reach out to our current customers to find out what their challenges were in dealing with their prior shredding company. Often, they dealt with multiple shredding outfits because of bad experiences. Well, we take care of our neighborhood. Here is what we found…
* Customer Service – They had an inability to reach someone live or get a phone call back quickly
* Lack of Professionalism – on-site techs were not dressed properly, wearing proper protective clothing and lacked interpersonal skills
* Scheduling – not delivering on the agreed day to perform or communicating if there is an issue
* Pricing – added charges not discussed
We listened… You have a dedicated sales rep who will respond back to you within 15 minutes during business hours. We have an industry leading on-time rate and will communicate with you readily if there are any logistical issues. When it comes to pricing, there are no surprises. We do not add any additional line charges on our invoice, just the discussed and agreed on rate. Let us prove it to you, call us today.